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5. What about pick-up and delivery rates?
Ask for estimated pick-up and delivery times from your car transport
company. You should be able to get a 3-day window for pick-up. Once
pick-up is made, your car transport or auto driveaway company should
provide you with a fairly precise estimated delivery date. If you
need an exact date for pick-up, most car transport and auto driveaway
services can pick-up your car and hold it at a terminal for an additional
charge.
6. Where can I get references?
While individuals are generally reluctant to act as references because
of the "nuisance factor," corporate clients are usually willing to
do so. Also, van line companies refer many car transport and auto
driveaway companies. Ask for several references, if possible.
7. Releasing your car to the carrier
Prior to leaving your car with a driver or car transport company,
be sure you receive an "Original Inspection Report." This report provides
pick-up and delivery information, current mileage, and most importantly,
shows the condition of your car at time of pick-up -- pre-existing
scratches and dents, cracked glass/mirrors, general paint condition,
etc. Keep this report and use it when you receive your vehicle.
8. Accepting your vehicle for delivery
At the time of delivery, inspect your vehicle and compare the condition
and mileage against the "Original Inspection Report" provided by your
car transport company at origination (see item above). Many car transport
companies also provide a copy of this report at time of delivery.
If there are inconsistencies, note them as exceptions and be sure
the driver signs it. Never accept your vehicle at night if you
cannot verify its condition -- without being viewed and signed
by the driver, you have little recourse if damage had occurred during
transit.
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